Chronological Resumé
A chronological resumé is the most common style and well suited for most
job searching objectives.
SALLY ELLIS
101 Francis Place
San Francisco, CA
94101 (415) 666-2222
Sally.Ellis@onebox.com
OBJECTIVE:
To obtain an entry-level position as an Administrative Assistant
or Office Clerk with a company that offers opportunity for both
personal and professional growth.
QUALIFICATIONS:
Strong customer service background and excellent communication
skills; ability to type 55 words-per-minute with 98% accuracy;
well organized and detail oriented; strong ability to handle
multiple duties with emphasis on proprietary needs; proven ability
for defusing high pressure or tense situations; a quick and
dedicated study.
COMPUTER SKILLS:
Proficient on PC and MAC platforms. Application knowledge: MS
Word, MS Excel, Remedy, Netscape and IE, Outlook Express and
Web-based e-mail clients.
WORK HISTORY:
7/00-10/01
Petopia.com; San Francisco, CA Customer Service Representative
Rated # 1 in call volume.
Responded to requests for order placements and information.
Responsible for overnight as well as day to day call
volume.
Managed customer records.
1/99-6/00
AT&T;@Home; San Francisco, CA Customer Service Representative
Handled high volume of incoming calls regarding product, sales,
and technical support questions.
Kept in touch with multiple customers to solve
discrepancies.
Organized meetings on new software being introduced to staff,
Assisted in training of new employees.
10/97-1/99
Park Perk Café; San Francisco, CA Customer Service/Barrista
Counter help, cashier, and coffee preparation.
EDUCATION:
1999
SF State University; San Francisco, CA
B.A.; English Literature
Dean's List, Honor Roll with a 4.0 GPA
