Chronological Resumé

A chronological resumé is the most common style and well suited for most job searching objectives.

101 Francis Place San Francisco, CA 94101
(415) 666-2222

To obtain an entry-level position as an Administrative Assistant or Office Clerk with a company that offers opportunity for both personal and professional growth.

Strong customer service background and excellent communication skills; ability to type 55 words-per-minute with 98% accuracy; well organized and detail oriented; strong ability to handle multiple duties with emphasis on proprietary needs; proven ability for defusing high pressure or tense situations; a quick and dedicated study.

Proficient on PC and MAC platforms. Application knowledge: MS Word, MS Excel, Remedy, Netscape and IE, Outlook Express and Web-based e-mail clients.

7/00-10/01; San Francisco, CA
Customer Service Representative
Rated # 1 in call volume.
Responded to requests for order placements and information.
Responsible for overnight as well as day to day call volume.
Managed customer records.
1/99-6/00 AT&T;@Home; San Francisco, CA
Customer Service Representative
Handled high volume of incoming calls regarding product, sales, and technical support questions.
Kept in touch with multiple customers to solve discrepancies.
Organized meetings on new software being introduced to staff, Assisted in training of new employees.
10/97-1/99 Park Perk Café; San Francisco, CA
Customer Service/Barrista
Counter help, cashier, and coffee preparation.

1999 SF State University; San Francisco, CA
B.A.; English Literature
Dean's List, Honor Roll with a 4.0 GPA

References available on request.

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